May 6, 2009
MFI-Miami, LLC, a mortgage fraud investigation company, announced today that it’s calling on regulators from the state of Florida and the federal government to investigate how Bank of America serves its elderly mortgage clients.
Since the beginning of February 2009, MFI-Miami has been working with Harry and Sonia Taub to get a copy of their loan file from Bank of America. The elderly hearing-impaired couple contacted Steve Dibert, President of MFI-Miami, because they suspected that something wasn’t right with their mortgage.
“I have multiple elderly clients who have mortgage loans from Bank of America, and I hear the same horror stories from all of them,” says Dibert. “This is clearly elder abuse on a massive scale.”
Dibert notes that he and the Taubs have heard every imaginable excuse from Bank of America. “My favorite was when BofA Customer Service told Mrs. Taub that they could not accept her verbal permission to release her file to MFI-Miami because it came through a TDD translator,” he says. “We have jumped through every hoop they have asked us to, but enough is enough.”
MFI-Miami has received complaints from other elderly homeowners about Bank of America. “The bank has consistently shown disregard for seniors, especially seniors with disabilities,” says Steve Dibert, President of MFI-Miami. “I would like federal and state regulators to intervene on their behalf. I think it’s disgusting for my tax dollars to be spent bailing out a bank that treats our most vulnerable citizens like yesterday’s trash.”
